Netvanta 7100 page port audio adapter

[braintoss]

Hey y'all,

So... I hook up the amp to the page port on the back of the unit using a regular 1/8" plug (balanced). The audio is low and distorted. I then pull the plug out just a tiny bit, so it's still 'seated' in the jack, but not locked in completely - and the audio returns. It's ok at this point, as long as no one bumps the jack/plug.

Is there a special cable for this port? Maybe a different type of 1/8" plug that I can wire on?

Seems like I shouldn't be the only one having this issue! haha

Thanks in advance - Jason    

[jay]

Jason, the engineering notes I have on that port say it is a stereo connector with tip and ring tied together. Please ensure your cable meets those specifications. If it does, there could be a physical problem with the port itself. Thanks

Jay

[braintoss]

I will give that a shot. I think I have then soldered separate currently.

Thank you sir!

[jay]

I went ahead and flagged this post as "Assumed Answered". If any of the responses on this thread assisted you, please mark them as Correct or Helpful as the case may be with the applicable buttons. This will make them visible and help other members of the community find solutions more easily. If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

Thanks,

Jay