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tgonzales
New Contributor
‎10-06-2014 12:10 PM

Polycom IP 4000 not connecting with NetVanta 7100

Hello All,

I recently purchased a Polycom SoundStation IP 4000, which is listed with the compatible IP phones on my NetVanta 7100. When I connect it to the network, the phone displays "could not contact boot server" error. I'm wondering if this is a firmware issue or if I can upload a SIP config file for this phone for it to connect.

Thoughts??

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