I know there are a number of posts on this subject but I cannot seem to find anything of benefit so I am throwing this out there.
Debug looks like:
SMTP Response: 220
mailpod.hostingplatform.com ESMTP
To SMTP server: EHLO
[192.168.22.3]
To SMTP server: 21 bytes of data
SMTP Not enough info to send.
SMTP Response:
250-mailpod.hostingplatform.com
SMTP Response: 250-STARTTLS
SMTP Response: 250-PIPELINING
SMTP Response: 250-8BITMIME
SMTP Response: 250-SIZE 65000000
SMTP Response: 250 AUTH LOGIN
PLAIN CRAM-MD5
To SMTP server: STARTTLS
To SMTP server: 10 bytes of data
SMTP Response: 220 ready for tls
To SMTP server: AUTH PLAIN
To SMTP server: 12 bytes of data
To SMTP server:
***************************************
To SMTP server: 62 bytes of data
SMTP Response: 235 ok, go ahead
(#2.0.0)
To SMTP server: AUTH CRAM-MD5
To SMTP server: 15 bytes of data
Invalid server response.
Thanks in advance for taking a look.
Eric B.
Message was edited by: txtechy Sub'd yahoo mail account info and still cannot send email notification.
Message was edited by: matt - removed hash
I just wanted to update this post to mention that AOS R10.9.2 was recently released, which included a fix for e-mail servers that use TLS.
Eric,
Can you submit your complete unfiltered configuration to our FTP server with the instructions below? I would like to start by looking at it.
Open Internet Explorer web browser on their PC
Type the following URL: ftp://ftp.adtran.comPress the Alt key, click View, and then click Open FTP Site in Windows Explorer
Double-click the "Incoming" folder
Drag and drop files from PC into the Internet Explorer windowReply to this post with the exact filenames used so we can retrieve the files
Thanks,
Matt
Matt, Sorry for the delay. I copied the following to the FTP site:
config-7100-09-19-2013.cfg
putty_7100_09_19_2013
Eric
Eric,
Thank you for providing the configuration. Yahoo, Hotmail, and Gmail were all tested and confirmed working when this feature was introduced in R10.8.0. TLS is not guaranteed to work with other mail providers using different authentication and encryption methods. If you are seeing “Invalid server response” in the output of a debug system after STARTTLS is sent to the mail server, you may be communicating with a mail server that is incompatible with our current implementation. If that is the case, here are some potential workarounds:
Hopefully one of these will work for your situation.
Thanks,
Matt
I just wanted to update this post to mention that AOS R10.9.2 was recently released, which included a fix for e-mail servers that use TLS.
Matt,
Any ideas on this one? I have updated to 10.11 to alleviate any issues with TLS and still see am not able to make it work. I can login to the Exchange server with the account I have setup on the 7100 so the "invalid username/password" at the end doesn't seem accurate.
To SMTP server: 19 bytes of data
SMTP Response: 250-XXX.XXX.local Hello [172.30.6.2]
SMTP Response: 250-SIZE 36700160
SMTP Response: 250-PIPELINING
SMTP Response: 250-DSN
SMTP Response: 250-ENHANCEDSTATUSCODES
SMTP Response: 250-STARTTLS
SMTP Response: 250-AUTH LOGIN
SMTP Response: 250-8BITMIME
SMTP Response: 250-BINARYMIME
SMTP Response: 250 CHUNKING
To SMTP server: STARTTLS
To SMTP server: 10 bytes of data
SMTP Response: 220 2.0.0 SMTP server ready
To SMTP server: EHLO [172.30.6.2]
To SMTP server: 19 bytes of data
SMTP Response: 250-BC-MAIL.bc.local Hello [172.30.6.2]
SMTP Response: 250-SIZE 36700160
SMTP Response: 250-PIPELINING
SMTP Response: 250-DSN
SMTP Response: 250-ENHANCEDSTATUSCODES
SMTP Response: 250-AUTH LOGIN
SMTP Response: 250-8BITMIME
SMTP Response: 250-BINARYMIME
SMTP Response: 250 CHUNKING
To SMTP server: AUTH LOGIN
To SMTP server: 12 bytes of data
SMTP Response: 334 VXNlcm5hbWU6
To SMTP server: YmMubG9jYWxcYWR0cmFu
To SMTP server: 22 bytes of data
SMTP Response: 334 UGFzc3dvcmQ6
To SMTP server: YWR0cmFuODAwMA==
To SMTP server: 18 bytes of data
Invalid username/password.
Matt,
I figured it out with the help of our MS Engineer. The 7100>Utilities>>logging>Email Forwarding> "Email Sender" address has to be a valid full email address(adtran@yourdomain.com).Or else, you get the above message (Invalid username/password).
It would be nice if there was a document showing these minor nuances. Hopefully this will help someone else fighting this issue.
Thanks for the update. Here is a guide that covers some of the setup in the GUI: NetVanta 7000 Series Voicemail Quick Config Guide. Also, here is a sample CLI configuration:
!
ip name-server <primary DNS server> <secondary DNS server>
logging email receiver-ip smtp.yahoo.com port 587 auth-username <yahoo-account>@yahoo.com auth-password <yahoo password>
logging email sender <yahoo-account>@yahoo.com
!
voice user <extension>
email <e-mail address>
voicemail notify email attach-message pcm
voicemail notify schedule Sunday 12:00 am
notify email primary
!
You would just need to substitute the Yahoo mail information for your specific mail server.
Thanks,
Matt
I had the same problem, I disabled TLS on the Exchange server and it works now.