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frank6160
Contributor
Contributor
‎01-14-2016 11:16 AM

VVX 300 sets won't register


Changing 3 IP 601 sets to VVX 300. First registered no problem. Changed set type and mac saved, switched set and it came up. I have 2 more that will not register.

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Anonymous
Not applicable
‎01-14-2016 12:10 PM

Re: VVX 300 sets won't register

Try factory defaulting the phones. Sometimes i had to do that several times before they came up

Hold down 1-3-5 at the same time. Then enter 456 for password.

-Mark

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Anonymous
Not applicable
‎01-19-2016 02:24 PM

Re: VVX 300 sets won't register

Frank, did defaulting the handset resolve the issue? Thanks

Jay

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frank6160
Contributor
Contributor
‎03-16-2016 03:04 PM

Re: VVX 300 sets won't register

defaulting one of sets resolved issue. Also found customers IT vendor had been on site and for some unknown reason had another DHCP server running on network. I statically assigned provisioning server in sets and then they registered. IT  to disable other DHCP

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