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New Contributor III

VVX 400 Issues with system mode

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I have a 7100 running R11.10.7.HA.  When switching modes from Default to Night the lamp light on the status group for the phone doesn't light up.  They system does switch, but it is randomly going back to Default when switching back.  The phones are running firmware 4.1.8, and has one expansion cart.  I dont know if updating to the 5.5 firmware would help resolve this issue.

--Nate

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New Contributor III

Re: VVX 400 Issues with system mode

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We have decide to punt this and uses the older rev phones seeing they don't have issues with system modes.

Thank you,

--Nate

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New Contributor III

Re: VVX 400 Issues with system mode

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The Polycom IP 650 there are not having this issue.  Neither dialing the spree codes or pressing the button works from the VVX.  These are VVX Rev AD phones, however we do have Rev G or AB phones there that are working fine.  When running SIP stack messages the system is being spammed with this error:

09:13:09.240 SIP.STACK MSG     Tx: TCP src=10.10.10.1:5060 dst=10.10.10.196:64948

09:13:09.241 SIP.STACK MSG         SIP/2.0 404 Not Found

09:13:09.241 SIP.STACK MSG         From: "User Name"<sip:343@10.10.10.1>;tag=78B45FA4-2849F536

09:13:09.241 SIP.STACK MSG         To: <sip:343@10.10.10.1>;tag=580f580-a0a0a01-13c4-2c4661-b41c6916-2c4661

09:13:09.241 SIP.STACK MSG         Call-ID: 46651904-1c9864d6-5c91b634@10.10.10.196

09:13:09.241 SIP.STACK MSG         CSeq: 1 SUBSCRIBE

09:13:09.241 SIP.STACK MSG         Via: SIP/2.0/TCP 10.10.10.196;branch=z9hG4bK1ec2b6d46FB8E86

09:13:09.242 SIP.STACK MSG         Supported: 100rel,replaces

09:13:09.242 SIP.STACK MSG         Allow: ACK, BYE, CANCEL, INFO, INVITE, NOTIFY, OPTIONS, PRACK, REFER, REGISTER

09:13:09.242 SIP.STACK MSG         User-Agent: ADTRAN_NetVanta_7100/R11.10.7.HA.E

09:13:09.243 SIP.STACK MSG         Content-Length: 0

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New Contributor III

Re: VVX 400 Issues with system mode

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We have decide to punt this and uses the older rev phones seeing they don't have issues with system modes.

Thank you,

--Nate

View solution in original post

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