cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
New Contributor II

Voicemail to Email GUI broken

Jump to solution

When working with a Ring Group, the GUI doesn't correctly display the current Email Action (i.e. None or Delete Message). Anytime I save a Ring Group the action reverts to None.

Screen Shot 2014-05-01 at 3.37.40 PM.png

The only way to set Delete Message is to use the CLI (and refrain from editing the Group with the GUI).

Has anyone else seen this?

NetVanta 7100

Firmware versions: R10.10.0E

0 Kudos
1 Solution

Accepted Solutions
Highlighted
Anonymous
Not applicable

Re: Voicemail to Email GUI broken

Jump to solution

I just wanted to update this post to mention this issue was fixed recently in AOS R11.3.0

Thanks,

Matt

View solution in original post

0 Kudos
7 Replies
Highlighted
Valued Contributor II
Valued Contributor II

Re: Voicemail to Email GUI broken

Jump to solution

What browser you using?

-Mark

Highlighted
New Contributor II

Re: Voicemail to Email GUI broken

Jump to solution

Sorry for not including. I confirmed that it isn't working with the 4 main browsers.

First noticed it in Chrome (32,33,34).

Highlighted
Valued Contributor II
Valued Contributor II

Re: Voicemail to Email GUI broken

Jump to solution

Same thing happened to me, let me do some further investigation and get back with you tomorrow.

-Mark

Highlighted
Valued Contributor II
Valued Contributor II

Re: Voicemail to Email GUI broken

Jump to solution

Mctek,

Looks like this is a known issue in both R10.10 and R10.11.HA firmware. This problem has already been reported to our design engineering team for a fix. Until the fix is developed, please continue to use the work around of using the CLI or change the coverage to go to a user voicemail versus a ring-group voicemail. Sorry for any inconvenience.

-Mark

Highlighted
Anonymous
Not applicable

Re: Voicemail to Email GUI broken

Jump to solution

I just wanted to update this post to mention this issue was fixed recently in AOS R11.3.0

Thanks,

Matt

View solution in original post

0 Kudos
Highlighted
New Contributor II

Re: Voicemail to Email GUI broken

Jump to solution

Matt,

I just applied it this week and it is working correctly.

Thanks!

Highlighted
Anonymous
Not applicable

Re: Voicemail to Email GUI broken

Jump to solution

Thanks for the confirmation.