Voicemail to Email GUI broken

[mctek]

When working with a Ring Group, the GUI doesn't correctly display the current Email Action (i.e. None or Delete Message). Anytime I save a Ring Group the action reverts to None.

The only way to set Delete Message is to use the CLI (and refrain from editing the Group with the GUI).

Has anyone else seen this?

NetVanta 7100

Firmware versions: R10.10.0E

[Anonymous]

What browser you using?

-Mark

[mctek]

Sorry for not including. I confirmed that it isn't working with the 4 main browsers.

First noticed it in Chrome (32,33,34).

[Anonymous]

Same thing happened to me, let me do some further investigation and get back with you tomorrow.

-Mark

[Anonymous]

Mctek,

Looks like this is a known issue in both R10.10 and R10.11.HA firmware. This problem has already been reported to our design engineering team for a fix. Until the fix is developed, please continue to use the work around of using the CLI or change the coverage to go to a user voicemail versus a ring-group voicemail. Sorry for any inconvenience.

-Mark

[Anonymous · Accepted solution]

I just wanted to update this post to mention this issue was fixed recently in AOS R11.3.0. 

Thanks,

Matt

[mctek]

Matt,

I just applied it this week and it is working correctly.

Thanks!

[Anonymous]

Thanks for the confirmation.