The Adtran community holiday season is starting next week! The holiday period will span from December 21, 2024 to January 6, 2025. During this time, responses to feedback form submissions may be delayed. If you are encountering product issues, you can reach out to Adtran support at any time.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mloftin
New Contributor

Cricket noise

Jump to solution

When changing the wav file at ADTRAN\NetVanta UC Server\SIPPBX\prompts\system\CONFERENCE\crickets.wav, what are the limitations of the file? Are there size or length limitations?

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
Anonymous
Not applicable

Re: Cricket noise

Jump to solution

mloftin,

There are no practical limitations.  The .wav file will be looped when it reaches the end, and will playback as long as a user is on the bridge.  When the conference ends the file will start at the beginning again on the next call.  Although there are not any length or size limitations it needs to be in this format: Mono, 8KHz, 16 bit PCM encoded. After replacing the file the SIP Service Manager will need to be restarted so UC will load the new file.

NOTE: The wav file is loaded into memory, so if it is too big there may be a RAM usage impact.

Thanks,

Matt

Message was edited by: matt - added note about RAM usage

View solution in original post

0 Kudos
2 Replies
Anonymous
Not applicable

Re: Cricket noise

Jump to solution

mloftin,

There are no practical limitations.  The .wav file will be looped when it reaches the end, and will playback as long as a user is on the bridge.  When the conference ends the file will start at the beginning again on the next call.  Although there are not any length or size limitations it needs to be in this format: Mono, 8KHz, 16 bit PCM encoded. After replacing the file the SIP Service Manager will need to be restarted so UC will load the new file.

NOTE: The wav file is loaded into memory, so if it is too big there may be a RAM usage impact.

Thanks,

Matt

Message was edited by: matt - added note about RAM usage

0 Kudos
Anonymous
Not applicable

Re: Cricket noise

Jump to solution

See this document on how to create a new audio file to replace the "cricket.wav"

Changing Default Music on Hold in UC Server