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Anonymous
Not applicable
‎10-29-2015 12:38 PM

Does anyone know of a way to limit the number of calls to a ring group in ECS?

I have a ring group with 5 phones ringing in an out building but need to limit the ring group to only two calls at a time?  The space is a large out building that has 5 phones in it but only two employees work in the space at any one time. I need the third call to follow the overflow behavior.

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Anonymous
Not applicable
‎11-09-2015 12:21 PM

Re: Does anyone know of a way to limit the number of calls to a ring group in ECS?

Jim, there is no way to limit the number of calls to a ring group on ECS. Thanks

Jay

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jayh
Honored Contributor
Honored Contributor
‎11-10-2015 05:44 PM

Re: Does anyone know of a way to limit the number of calls to a ring group in ECS?

Workaround might be to set the other three phones to do-not-disturb or take them off-hook (if analog).

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