
Anonymous
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10-29-2015
12:38 PM
Does anyone know of a way to limit the number of calls to a ring group in ECS?
I have a ring group with 5 phones ringing in an out building but need to limit the ring group to only two calls at a time? The space is a large out building that has 5 phones in it but only two employees work in the space at any one time. I need the third call to follow the overflow behavior.
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Anonymous
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11-09-2015
12:21 PM
Re: Does anyone know of a way to limit the number of calls to a ring group in ECS?
Jim, there is no way to limit the number of calls to a ring group on ECS. Thanks
Jay


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11-10-2015
05:44 PM
Re: Does anyone know of a way to limit the number of calls to a ring group in ECS?
Workaround might be to set the other three phones to do-not-disturb or take them off-hook (if analog).