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Valued Contributor II
Valued Contributor II

Re: Install/Configure Conference Bridge

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The one called Audio Conf System is your ECS

If you open up a cmd prompt on your 420 and type netstat –a

See if you see a UDP listing that looks like this:

UDP 192.168.10.116:5060 :

That means it is listening for 5060

-Mark

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Contributor
Contributor

Re: Install/Configure Conference Bridge

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No, there is nothing on port 5060.  Also in the UC Client under ports there are only two devices listed Audio Conference Server listening on 5091 and NetVanta7100 Listening on 5090 (voice mail).

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Valued Contributor II
Valued Contributor II

Re: Install/Configure Conference Bridge

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That is normal. Those are for the “Server Application Services” service

If you open up the Services application on the 420, check and see if all the SIP services are running. There should be 6 of them.

-Mark

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Contributor
Contributor

Re: Install/Configure Conference Bridge

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That seemed to take care of it.  They are all set to manual startup so I changed them to auto.

Is there any information on administering the Conference Bridge?  What I'm wondering is if I assign a DID number to the conference bridge can anyone call in and just create a conference? Which seems like a security issue.  Or does someone have to start the conference inside the building?

Thanks for all the help!

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Valued Contributor II
Valued Contributor II

Re: Install/Configure Conference Bridge

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Perfect! Let us know if you have any further problems.

-Mark

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Valued Contributor II
Valued Contributor II

Re: Install/Configure Conference Bridge

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I missed this part of your reply:

Is there any information on administering the Conference Bridge? What I'm wondering is if I assign a DID number to the conference bridge can anyone call in and just create a conference? Which seems like a security issue. Or does someone have to start the conference inside the building?

Yes, you can create an auto attendant identity of the DID and then create a service to password protect the conference bridge and then send the call to the 7050 internal number.

If you would like steps on how to do this let me know and I can create a quick how-to-do video and post it for you.

Let me know.

-Mark

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Re: Install/Configure Conference Bridge

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That's not really "secure" in my opinion.  Someone gives that passcode out to whoever and suddenly your conference bridge can be used for questionable activities.  Might be something to note for a future release, I'm actually surprised that by default anyone can just create a conference.

But it works!  And for my current needs I can have people call in to the main number and ask to be transferred to the conference bridge.

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Valued Contributor II
Valued Contributor II

Re: Install/Configure Conference Bridge

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That was just the easy way, you can make it as secure as you want.

You can even do a user ID / password prompt, you can even log all activity to a database to see who uses the bridge, you can then check that DB to see if it is being abused by one user, then if needed, change the ID/ password or just delete it.

If that is not secure in your opinion, please let us know what you should be added to do this.

Or you can just have receptionist transfer to the bridge.

-Mark

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Re: Install/Configure Conference Bridge

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Sure, those are all good things but require active monitoring.  Honestly I don't have time every day to check a database dump of activity.  The user account control is already there in the Software, a checkbox "Can create conference room" is perfect.  The conference bridge should be able to see who is calling, check the user account for the privilege, create or deny.

The only issue then is if you are a true user and want to create a conference from outside.  So then drop to a extension/pin prompt (credentials are already there in the voicemail).

Just my thoughts on the matter.  I know someone that worked for another local company that had a similar setup and it took them a while to find out that a group of people were using it for a *** chat hotline.

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Valued Contributor II
Valued Contributor II

Re: Install/Configure Conference Bridge

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For internal calls, we can do a user check and see if they are a user and then verify them based on their voicemail PIN and allow them into conference. That can be done.

If you are true user calling in from the outside, then we can verify user by prompting them for their mailbox id and voicemail pin and allow them in. That can be done also. But how is that any different than someone giving someone their mailbox ID and password and then they can now call in anytime?

-Mark

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