BIG NEWS! The Adtran Support Community is moving! In the next few weeks it will be housed in a new location. Be sure to visit our NEW Adtran Community before the end of July to check it out and verify that you can access all the resources and features that you need. If you discover any issues with your account or access, or just want to let us know about your experience, be sure to use our Feedback Form to let us know!
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
kickkan
New Contributor

Ring Group Setup

Jump to solution

Have set up a ring group which is limited to two phones at the moment. The ring group number is 7xx0 with the numbers 7xx1 and 7xx2 members of the group. When people ring 7xx0 both 7xx1 and 7xx2 ring. This is what the end users requested but they also requested that when they dial out from either 7xx1 and 7xx2 that the called number sees that they are receiving a call from 7xx0.

This is where the ring group falls down, does anybody know how I can make this happen. Basically I want to assign the alias 7xx0 to 7xx1 and 7xx2 and any other group members in the future?

Thanks in advance.

Labels (2)
0 Kudos
1 Solution

Accepted Solutions
Anonymous
Not applicable

Re: Ring Group Setup

Jump to solution

Kickkan, unfortunately there is no way to modify caller-id on internal calls to make it appear as though it's coming from the ring group. On external calls, you can use your gateway to modify caller-id as the call exits the system, but that would be the only point at which it could be changed.

View solution in original post

0 Kudos
3 Replies
Anonymous
Not applicable

Re: Ring Group Setup

Jump to solution

Kickkan, unfortunately there is no way to modify caller-id on internal calls to make it appear as though it's coming from the ring group. On external calls, you can use your gateway to modify caller-id as the call exits the system, but that would be the only point at which it could be changed.

0 Kudos
kickkan
New Contributor

Re: Ring Group Setup

Jump to solution

is the a chance of allowing internal numbers to be aliased in a near future update?

Anonymous
Not applicable

Re: Ring Group Setup

Jump to solution

Kikkan, unfortunately there no immediate plans to add that feature. It might be added in a future release, but it has not been scheduled at this time.