Exciting News! Coming soon, our support community will have a new look and feel. There won't be any changes to your favorite features, but you can look forward to an exciting new experience. Stay tuned for more information!
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
bpb
New Contributor III

UC Client demands Microsoft Visual C++ 2005 SP1 - but it's already installed

Has anyone run into this?  I've been trying to install the Netvanta UC Client 5.4.0.8184 on a Windows 10 and a Windows 7 PC.  Both seemingly install all the required dependencies, but then give an error message that Microsoft Visual C++ 2005 Redistributable SP1 is not installed.  But, it is - the auto-installer installs it prior to the UC Client install.

I've tried downloading the latest version from Microsoft and giving the machine a reboot as well as checking Windows updates.

Is there a workaround or something for this?  I've gotten it to work once before, but I don't remember how.

I'm using x64 versions of each OS, and I've tried installing both X86 and x64 versions of Visual C++ 2005 Redist. SP1.

Labels (1)
0 Kudos