3rd Gen TotalAccess 908e v14 firmware licensing

[TVining]

I received a license activation code, and instructions to go to the link Https://www.adtran.com/licensing.  That link results in "The options entered were invalid"

When I look for the licensing options on the menu, it offers only AOS and another license, neither of which applies to my case.  

The instructions provided by AdTran do not work.  Anyone have a good step-by-step that actually works for activating this piece of equipment?

Of course, support won't help without a contract.

Thank you!

[BradR]

TVining-

You are correct in the url in your message is incorrect, I will get that corrected in the instructions. The correct way is to log into your MyAdtran, like you did, and go to the "License a Product page" from there you WOULD generate an AOS license since the TA908e runs Adtran Operating System (AOS).

[TVining]

Thank you, Brad.
Since no specific license server address was provided, I used the default and now the result of the license command is:
HOSTNAME#license activate <CODE HERE>
HOSTNAME#
2025.03.13 12:05:53 HTTP_CLIENT SEND_HEADER errorCode 0
2025.03.13 12:05:53 LICENSING.events No response from the server HTTP: Could not send initial message to HTTP server

I Also tried to use the provided GUI, but it's instructions also do not match what I am seeing on the portal.  It appears the portal has been updated and that team failed to tell anyone in the operational engineering section.

I have a customer down and would really like to get this unit working so I can place some trust in Adtran as a solution.

[BradR]

I think I need some more details on what you are trying to do exactly.

What version of firmware is currently on the TA908e?

Are you trying to install SBC licensing?

Are you trying to just upgrade firmware?

[TVining]

I have a 908e with 14.4.1e firmware.

I am trying to build it into a SIP > PRI gateway using Frontier as SIP host.

I have an activation code for LICENSE-IPBG SBC, 25 CALL

[BradR]

Okay, SBC licensing is not typically needed for SIP to PRI, unless you are doing Media Anchoring. 

Since the auto licensing server did not work, lets try it the other way as described on Page 2 under the heading "GETTING STARTED WITH AOS FIRMWARE R11.8.0 OR LATER" in the linked document below. 

https://supportcommunity.adtran.com/t5/General/Licensing-AOS-Features-Quick-Start-Guide/ta-p/29898?a... 

High level overview of process:

AOS license creation is a 3-step process from my.adtran.com (https://adtran.com/aoslicensing). In order for anyone to work through the steps below, a My Adtran account will need to be created, if one doesn’t presently exist.

1. Generate a license request key from the AOS device and apply to license generator interface
2. Apply Adtran provided activation key to the activation key dialog box in the license generator interface
3. Generate a license file that can then be uploaded to the AOS device.

For SIP to PRI examples you can refer to the following:

https://supportcommunity.adtran.com/t5/General/IP-Business-Gateway-PRI-to-SIP-PSTN-Gateway-Sample-Co...

https://supportcommunity.adtran.com/t5/General/SBC-SIP-Trunking-Sample-Configuration/ta-p/26291

And lastly, Adtran does provide a ProStart installation/configuration per device option which you can purcahse that will include a dedicated project manager, dedicated engineer, data gathering, configuration, and a test and turn up of the services required for your specific scenario.