I have a TA 916e, andn i can not get incoming call id be shown, instead of it show line 6161. Help needed
Asantana,
Thanks for posting! Are you referring to the SIP Call ID or the caller ID (ANI) for the call? If the SIP packet is addressed to the Adtran Total Access unit, or if it goes through the SIP proxy on our unit, you should be able to verify the SIP Call ID and caller ID using the "debug sip stack message" command. Below is an example.
22:12:37 SIP.STACK MSG Tx: UDP src=x.x.x.x:5060 dst=x.x.x.x:5060
22:12:37 SIP.STACK MSG INVITE sip:<number>@<domain>:5346 SIP/2.0
22:12:37 SIP.STACK MSG From: <sip:5551000@<domain>:5060;transport=UDP>;tag=23c0350-41dbfc61
22:12:37 SIP.STACK MSG To: <sip:<number>@<domain>:5060>
22:12:37 SIP.STACK MSG Call-ID: 23edeb0-41dbfc61@<ip address>
22:12:37 SIP.STACK MSG CSeq: 1 INVITE
Some information has been omitted, but you can see the caller ID of 5551000 and SIP Call ID in the example above. By default, the Adtran unit will use the caller ID it receives from the inbound trunk, or the number of the voice user, for the From: header (caller ID). Feel free to reply on this thread with your output of "debug sip stack message". Just make sure to remove any IP addresses or phone numbers that we should not make public.
Thanks!
David
INVITE sip:7872345678@ipaddress:5060 SIP/2.0
01:29:28 SIP.STACK MSG CSeq: 1 INVITE
01:29:28 SIP.STACK MSG Via: SIP/2.0/UDP ipaddressserver:5060;branch=z9hG4bK24155089793708142276234
01:29:28 SIP.STACK MSG User-Agent: test
01:29:28 SIP.STACK MSG From: "user" <sip:7873490000@ipaddresserver>;tag=152450142276234
01:29:28 SIP.STACK MSG Call-ID: 39587af68a@ipaddressserver
01:29:28 SIP.STACK MSG To: <sip:7872345678@ipaddress:5060>
call id get to adtran,
i will paste
debug isdn verbose
01:39:13 ISDN.L2_FMT PRI 1 Calling Name: information following
01:39:13 ISDN.L2_FMT PRI 1 IE - 6C CALLING PARTY # Len=12
01:39:13 ISDN.L2_FMT PRI 1 30 Numb. Type:NETWORK
01:39:13 ISDN.L2_FMT PRI 1 Numb. Plan:UNKNOWN
01:39:13 ISDN.L2_FMT PRI 1 80 Presentation:ALLOWED
01:39:13 ISDN.L2_FMT PRI 1 Ph.# 7873490000
01:39:13 ISDN.L2_FMT PRI 1 IE - 70 CALLED PARTY # Len=11
01:39:13 ISDN.L2_FMT PRI 1 80 Numb. Type:UNKNOWN
01:39:13 ISDN.L2_FMT PRI 1 Numb. Plan:UNKNOWN
01:39:13 ISDN.L2_FMT PRI 1 Ph.# 7872345678,
but i can get call id on nortel telephone system..
Asantana,
The Adtran unit does appear to be sending the caller ID number, but I'm concerned that the "number type" may be throwing off the other device. Have you changed your ISDN number templates? Please send us any configuration regarding the ISDN number template and dial plan.
Thanks!
David
Asantana,
I just wanted to check back in with you to see if I could help further. Were you able to resolve the issue? Please let me know if I can provide further assistance.
Thanks!
David
Asantana,
I went ahead and flagged this post as "Assumed Answered". If any of the responses on this thread assisted you, please mark them as Correct or Helpful as the case may be with the applicable buttons. This will make them visible and help other members of the community find solutions more easily. If you still need assistance, I would be more than happy to continue working with you on this - just let me know in a reply.
Thanks!
David