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New Contributor III

Email logging

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OK here is one for you. I am setting up logging email but my organization uses Google for their email. I am using this context: logging email receiver-ip mail.google.com with no success. Just wondering if Adtran has come across this before and what was the fix. With Google being so big it is had to track down an mail server ip address. I appreciate all your help in advance.

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Valued Contributor
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Re: Email logging

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Meyerj66,

Thanks for posting!  Our units do not support SSL or STARTTLS, and as I understand it, Gmail requires those features.  Therefore, we unfortunately do not support sending email logging to a Gmail account.  You will need to find an email server that does not require encryption.  Most businesses have a local SMTP server that can accept the log emails as plain text.

Hope this helps,

David

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Re: Email logging

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Meyerj66,

Thanks for posting!  Our units do not support SSL or STARTTLS, and as I understand it, Gmail requires those features.  Therefore, we unfortunately do not support sending email logging to a Gmail account.  You will need to find an email server that does not require encryption.  Most businesses have a local SMTP server that can accept the log emails as plain text.

Hope this helps,

David

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New Contributor III

Re: Email logging

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Thank you.

On Wed, May 2, 2012 at 11:03 AM, david <adtran@sgaur.hosted.jivesoftware.com

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Re: Email logging

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Meyerj66,


I went ahead and flagged this post as "Assumed Answered".  If the response on this thread assisted you, please mark it as Correct or Helpful as the case may be with the applicable buttons.  This will make it visible and help other members of the community find solutions more easily.  If you still need assistance, I would be more than happy to continue working with you on this - just let me know in a reply.

Thanks!

David