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swarmier
New Contributor

FXS only dials 3 digits

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Hello-

     I my FXS ports are both only dialing 3 digits without going to fast busy.  I set the FXS as an autodial to an external number and it went through no problem... Not sure what I am missing, here is the log from the call "debug voice verbose":

23:54:40.583 PM.0:2 SendingDigits        Digit 9 processed

23:54:40.583 TONESERVICES.EVENTS fxs 0/2 - fxs 0/2 - Tone Detection: received digit (9) event

23:54:40.584 SA.106 Ca:0 DigitGathering       rcvd: AcctPhoneMgr_dialDigit(9) from PM

23:54:40.584 SA.106 Ca:0 DigitGathering       Named-digit-timeout waiting 0 seconds for more digits

23:54:40.584 SA.106 Ca:0 DigitGathering       State change      >> DigitGathering->DigitGathering (CAS_Active)

23:54:40.585 SA.106 Ca:0 DigitGathering       sent: AcctPhoneMgr_cachg(CAS_Active) to PM

23:54:40.585 PM.0:2 State change      >> SendingDigits->Call Pending

23:54:40.585 SA.106 Ca:0 DigitGathering       sent: call to SB

23:54:40.585 SA.106 Ca:0 DigitGathering       State change      >> DigitGathering->CallPending (CAS_Active)

23:54:40.586 TONESERVICES.EVENTS fxs 0/2 - fxs 0/2 - Tone Detection: stopping

23:54:40.586 TONESERVICES.EVENTS fxs 0/2 - fxs 0/2 - Tone Detection: TDM unmap

23:54:40.586 RTP.CHANNEL fxs 0/2 - fxs 0/2 - Tone Detection: releasing RTP resource

23:54:40.586 TONESERVICES.EVENTS fxs 0/2 - fxs 0/2 - Tone Detection: release

23:54:40.587 SA.106 rcvd: AcctPhoneMgr_billingCode from PM

23:54:40.587 SB.CALL 65 Idle                 Called the call routine with 419

here is my sh run voice:

Building configuration...

!

!

voice feature-mode local

voice transfer-mode local

voice forward-mode local

voice conferencing-mode local

!

voice spre-mode local

!

voice dial-plan 0 long-distance NXX-NXX-XXXX

voice dial-plan 1 extensions MXX

voice dial-plan 2 long-distance 1-NXX-NXX-XXXX

!

!

voice codec-list Basic

  default

  codec g722

  codec g711ulaw

  codec g711alaw

  codec g729

!

!

!

voice trunk T01 type sip

  sip-server primary sip27.vitelity.net

  registrar primary sip27.vitelity.net

  outbound-proxy primary sip27.vitelity.net

  domain "sip27.vitelity.net"

  max-number-calls 4

!

!

voice grouped-trunk HOME-TRUNKS

  trunk T01

  accept NXX-NXX-XXXX cost 0

  accept 1-NXX-NXX-XXXX cost 0

  accept 1-800-NXX-XXXX cost 0

  accept 1-888-NXX-XXXX cost 0

  accept 1-877-NXX-XXXX cost 0

  accept 1-866-NXX-XXXX cost 0

  accept 1-855-NXX-XXXX cost 0

  accept 411 cost 0

  accept 611 cost 0

  accept 911 cost 0

  accept 82111 cost 0

  accept 86 cost 0

  reject NXX-976-XXXX

  reject 1-900-NXX-XXXX

  reject 1-976-NXX-XXXX

!

!

voice user 106

  connect fxs 0/2

  first-name "Cordless"

  last-name "Cordless"

  sip-identity FXS-VITELITY T01

  codec-list Basic

!

end

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jayh
Honored Contributor
Honored Contributor

Re: FXS only dials 3 digits

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You have a dial-plan conflict.  This entry in the dial-plan:

voice dial-plan 1 extensions MXX


is causing the unit to process the call as soon as 1XX through 8XX are detected.

Try adding:

voice timeouts named-digit-timeout ext-3-sec 3


then change the extensions dialplan to:

voice dial-plan 1 extensions MXX ext-3-sec


This will allow three seconds after the three-digits before completing a call to an extension in order to allow the user to continue dialing if dialing a PSTN number and not an extension.

View solution in original post

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2 Replies
jayh
Honored Contributor
Honored Contributor

Re: FXS only dials 3 digits

Jump to solution

You have a dial-plan conflict.  This entry in the dial-plan:

voice dial-plan 1 extensions MXX


is causing the unit to process the call as soon as 1XX through 8XX are detected.

Try adding:

voice timeouts named-digit-timeout ext-3-sec 3


then change the extensions dialplan to:

voice dial-plan 1 extensions MXX ext-3-sec


This will allow three seconds after the three-digits before completing a call to an extension in order to allow the user to continue dialing if dialing a PSTN number and not an extension.

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Re: FXS only dials 3 digits

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Worked like a charm, thanks!