Incoming calls work fine but not outgoing over Analog Lines

[vmirinav]

Dear All,

Config is below. My incoming calls work just fine but outgoing calls do not work at all.

When I debug I get this message:

02:10:48.143 SB.CALL 26 Idle	Called the call routine with 918662556978
02:10:48.143 SB.CALL 26 Idle	No TRUNK accepted dialed number (918662556978)
02:10:48.143 SB.CALL 26 Idle	No LOCAL station matched dialed number (918662556978)
02:10:48.144 SB.CALL 26 Idle	No routable destination found on call from (1000) to (918662556978)
02:10:48.144 SB.CALL 26 State change	>> Idle->CallIdlePending

If annyone could help I would be very grateful

!

!

! ADTRAN, Inc. OS version A4.11.00.E

! Boot ROM version 12.06.00

! Platform: Total Access 908e (1st Gen), part number 4240908L1

! Serial number LBADTN0707AA431

!

!

hostname "xxx.shopxxxx.com"

enable password xxxx

!

!

ip subnet-zero

ip classless

ip default-gateway xx.xx.62.193

ip routing

!

!

ip domain-name "shopxxxx.com"

ip name-server 8.8.8.8 8.8.4.4

!

!

no auto-config

!

event-history on

no logging forwarding

no logging email

!

no service password-encryption

!

username "admin" password "xxxx"

!

!

ip firewall

ip firewall stealth

no ip firewall alg msn

no ip firewall alg mszone

no ip firewall alg h323

!

!

!

!

!

no dot11ap access-point-control

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!

!

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interface eth 0/1

  ip address  xx.xx.62.207  255.255.255.224

  access-policy Primary

  media-gateway ip primary

  no awcp

  no shutdown

!

!

interface eth 0/2

  description TowerStream Backup Interface

  ip address  xx.xxx.173.13  255.255.255.192

  access-policy Backup

  media-gateway ip primary

  no awcp

  no shutdown

!

!

!

!

interface t1 0/1

  shutdown

!

interface t1 0/2

  shutdown

!

interface t1 0/3

  shutdown

!

interface t1 0/4

  shutdown

!

!

interface fxs 0/1

  no shutdown

!

interface fxs 0/2

  no shutdown

!

interface fxs 0/3

  no shutdown

!

interface fxs 0/4

  no shutdown

!

interface fxs 0/5

  no shutdown

!

interface fxs 0/6

  no shutdown

!

interface fxs 0/7

  no shutdown

!

interface fxs 0/8

  no shutdown

!

!

interface fxo 0/0

  no shutdown

!

!

!

!

!

!

!

!

ip access-list extended web-acl-1

  permit tcp any  any eq www   log

  permit tcp any  any eq https   log

  permit tcp any  any eq ssh   log

  permit icmp any  any  echo   log

!

ip access-list extended web-acl-2

  permit tcp any  any eq www   log

  permit tcp any  any eq https   log

  permit tcp any  any eq ssh   log

  permit icmp any  any  echo   log

!

ip access-list extended web-acl-3

  remark VOIP Port Forward Allow - UDP

  permit udp any  any eq 5060 

!

ip access-list extended web-acl-4

  remark VOIP Port Forward Allow - TCP

  permit tcp any  any eq 5060

!

ip access-list extended web-acl-5

  remark VOIP Port Forward Allow - UDP

  permit udp any  any eq 5060 

!

ip access-list extended web-acl-6

  remark VOIP Port Forward Allow - TCP

  permit tcp any  any eq 5060

!

!

ip policy-class Backup

  allow list web-acl-5

  allow list web-acl-6

  allow list web-acl-2 self

!

ip policy-class Primary

  allow list web-acl-4

  allow list web-acl-3

  allow list web-acl-1 self

!

!

!

ip route 0.0.0.0 0.0.0.0 xx.xx.62.193

ip route 0.0.0.0 0.0.0.0 xx.xxx.173.1

!

no ip tftp server

no ip tftp server overwrite

ip http server

no ip http secure-server

no ip snmp agent

no ip ftp server

no ip scp server

no ip sntp server

!

!

!

!

!

!

ip sip

ip sip udp 5060

no ip sip tcp

!

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voice international-prefix abbreviated

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voice feature-mode network

voice forward-mode network

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voice dial-plan 1 toll-free 9-1-866-NXX-XXXX

voice dial-plan 2 long-distance 9-1-NXX-NXX-XXXX

voice dial-plan 3 toll-free 9-1-800-NXX-XXXX

voice dial-plan 4 local 9-1-NXX-XXXX

voice dial-plan 7 toll-free 9-1-888-NXX-XXXX

voice dial-plan 8 toll-free 9-1-877-NXX-XXXX

voice dial-plan 10 operator-assisted 9-0-NXX-NXX-XXXX

voice dial-plan 11 international 9-011-$

!

!

!

!

voice codec-list "g711 first"

  default

  codec g711ulaw

  codec g729

!

!

!

voice trunk T01 type sip

  description "Bandwith.com"

  sip-server primary xx.xxx.4.195

  outbound-proxy primary xx.xxx.4.195

  max-number-calls 64

  codec-group "g711 first"

  default-ring-cadence external

  no diversion-supported

!

!

voice grouped-trunk "BANDWITH.COM SIP"

  trunk T01

!

!

voice user 1000

  connect fxs 0/1

  first-name "Analog Port1"

  password "1234"

  num-rings 4

  coverage global "last choice"

  sip-identity xxx6945034 T01

  sip-authentication password "1234"

  codec-group "g711 first"

!

!

voice user 1001

  connect fxs 0/2

  first-name "Analog Port2"

  password "1234"

  coverage global "last choice"

  sip-identity xxx6945057 T01

  sip-authentication password "1234"

  codec-group "g711 first"

!

!

voice user 1002

  connect fxs 0/3

  first-name "Analog Port3"

  password "1234"

  coverage global "last choice"

  sip-identity xxx6945058 T01

  sip-authentication password "1234"

  codec-group "g711 first"

!

!

voice user 1003

  connect fxs 0/4

  first-name "Analog Port4"

  password "1234"

  coverage global "last choice"

  sip-identity xxx6945059 T01

  sip-authentication password "1234"

  codec-group "g711 first"

!

!

voice user 1004

  connect fxs 0/5

  first-name "Analog Port5"

  password "1234"

  coverage global "last choice"

  sip-identity xxx6945198 T01

  sip-authentication password "1234"

  codec-group "g711 first"

!

!

voice user 1005

  connect fxs 0/6

  first-name "Analog Port6"

  password "1234"

  coverage global "last choice"

  sip-identity xxx6945217 T01

  sip-authentication password "1234"

  codec-group "g711 first"

!

!

voice user 1006

  connect fxs 0/7

  first-name "Analog Port7"

  password "1234"

  coverage global "last choice"

  sip-authentication password "1234"

  codec-group "g711 first"

!

!

voice user 1007

  connect fxs 0/8

  first-name "Analog Port8"

  password "1234"

  coverage global "last choice"

  sip-authentication password "1234"

  codec-group "g711 first"

!

voice ring-group 8001

  type linear

  description Bandwith.Com Ring Group

  num-rings 4

  member 1000

  login-member 1000

  member 1001

  login-member 1001

  member 1002

  login-member 1002

  member 1003

  login-member 1003

  member 1004

  login-member 1004

  member 1005

  login-member 1005

  member 1006

  login-member 1006

  member 1007

  login-member 1007

  coverage external xxxx5787865

  did "xxx6945608"

  did "xxx6945607"

  sip-identity xxx6945608 T01

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ip sip grammar from user international

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line con 0

  no login

!

line telnet 0 4

  login

  no shutdown

line ssh 0 4

  login local-userlist

  no shutdown

!

!

!

!

!

end

[jayh]

You aren't allowing any digit patterns out the Bandwidth trunk group.

Try:

voice grouped-trunk "BANDWITH.COM SIP"

  trunk T01

  accept 9-1-NXX-NXX-XXXX

  accept 9-NXX-XXXX

  accept 9-911

  accept 9-N11

  accept 9-011-$

Then you'll need to get rid of that leading "9" before sending it to Dash.

!

voice trunk T01 type sip

  description "Bandwith.com"

  match dnis "9-1-NXX-NXX-XXXX" substitute "1-NXX-NXX-XXXX"

  match dnis "9-NXX-XXXX" substitute "1-YYY-NXX-XXXX"  ! <-- Substitute your local area code for YYY

  match "9-911" substitute "911"

  match "9-N11" substitute "N11"

  match "9-011-$" substitute "011-$"

It also looks like you're missing a few dial plan entries.

voice dial-plan 5 toll-free 9-1-855-NXX-XXXX

voice dial-plan 6 always-permitted 9-911

voice dial-plan 9 user1 9-N11

It would make things a lot easier if you could reprogram the connected key system or PBX to NOT send you the leading "9".  Note that the TA900 won't return a second dial tone after the 9 which may be confusing unless the key or PBX system provides it.

[jayh · Accepted solution]

Looking further at your config, there are some other things to clean up.

I think you have a typo in your local dial plan. You have: 

voice dial-plan 4 local 9-1-NXX-XXXX

I think you want:

voice dial-plan 4 local 9-NXX-XXXX

You will probably want to specify 10-digit CLID for your analog stations.  Note in your debug the call from "1000"?  Something like:

voice user 1000

  connect fxs 0/1

  caller-id-override external-number xxx6945608

Your backup IP setup also needs a little tweak to work correctly. 

At a minimum you'll want to track the state of the primary link, withdraw its default route when down, and assign a higher distance to the backup default route.  Something like: 

probe primary-probe icmp-echo

  destination xx.xx.62.193

  source-address xx.xx.62.207

  period 3

  timeout 500

  tolerance consecutive fail 3 pass 40

  no shutdown

!

track primary-track

  test if probe primary-probe

  no shutdown

!

ip route 0.0.0.0 0.0.0.0 xx.xx.62.193 track primary-track

ip route 0.0.0.0 0.0.0.0 xx.xxx.173.1 100

[vmirinav]

Thank you very much all works including fail-over.

[vmirinav]

On more minor thing. When I call in from the cell and hang up before I pickup from the ports line, it rings at least twice until it acknowledges my hangup. Is there a way to fix that?

[jayh]

vmirinav wrote:

On more minor thing. When I call in from the cell and hang up before I pickup from the ports line, it rings at least twice until it acknowledges my hangup. Is there a way to fix that?

Probably not.  There is a slight delay in the tear-down from the cell network, and another possible delay in the SIP provider.  If you have a key system or PBX on the analog ports, it generates its own ringing to the phones behind it and is likely the cause of the majority of the delay in tearing down an abandoned call.