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TA924e FXS analog not working well over VoIP

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Hi,

I have a Telepacific VoIP T1 using a TA924e & all 24 FXS ports for Voice, Fax, etc and all are working well, except Alarm connection over FXS is not stable. I think it is because the alarm call is a continuous session that must have a long quality session for it to work at all! But, my tech measures the voltage on FXS port while on call as 4.5V. If we turn up V to 6V or so, might this help FXS analog port work better?

Thanks

Jim

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Honored Contributor
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Re: TA924e FXS analog not working well over VoIP

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Changing the off-hook voltage probably won't make any difference.  This is a function of the resistance of the alarm gear and the loop current.  Most alarm systems are relatively brief sessions and in general similar settings to fax and modems should work, but disable T.38.

  • G.711 codec only, no G.729
  • No echo cancellation
  • No call waiting
  • no VAD
  • No PLC
  • modem-passthrough

Changing the impedance settings on the FXS port and reducing the transmit and/or receive levels may help.  This is often a matter of experimentation and trial-and-error.

Also keep in mind the practical implications on using anything requiring local power for an alarm or safety application.  You want the phone in the elevator to work if the power goes off.  If the UPS powering the Adtran catches fire, you want the fire alarm to work, etc. There are certain cases where a POTS copper loop makes sense and alarm lines often fall into that category.

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Honored Contributor
Honored Contributor

Re: TA924e FXS analog not working well over VoIP

Jump to solution

Changing the off-hook voltage probably won't make any difference.  This is a function of the resistance of the alarm gear and the loop current.  Most alarm systems are relatively brief sessions and in general similar settings to fax and modems should work, but disable T.38.

  • G.711 codec only, no G.729
  • No echo cancellation
  • No call waiting
  • no VAD
  • No PLC
  • modem-passthrough

Changing the impedance settings on the FXS port and reducing the transmit and/or receive levels may help.  This is often a matter of experimentation and trial-and-error.

Also keep in mind the practical implications on using anything requiring local power for an alarm or safety application.  You want the phone in the elevator to work if the power goes off.  If the UPS powering the Adtran catches fire, you want the fire alarm to work, etc. There are certain cases where a POTS copper loop makes sense and alarm lines often fall into that category.

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Contributor III
Contributor III

Re: TA924e FXS analog not working well over VoIP

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Hello,

I went ahead and flagged the "Correct Answer" on this post to make it more visible and help other members of the community find solutions more easily.  If you don't feel like the answer I marked was correct, feel free to come back to this post and unmark it and select another in its place with the

applicable buttons.  If you still need assistance, we would be more than happy to continue working with you on this - just let us know in a reply.

Regards,

Geoff

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New Contributor

Re: TA924e FXS analog not working well over VoIP

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Answer was correct & Perfect. Thank YOU