The Adtran community holiday season is starting next week! The holiday period will span from December 21, 2024 to January 6, 2025. During this time, responses to feedback form submissions may be delayed. If you are encountering product issues, you can reach out to Adtran support at any time.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
blayman
New Contributor

We have a 908e from Earthlink that we're having a problem with an inactive secure telnet session times out after 15 minutes normal telnet session do not. Is there a time out setting that would effect only secure telnet sessions?

we have 23 other locations that are not having the problem, This location was just turned up and we have had the problem the whole time. Earthlink says there is not setting to do this. We do have a Sonicwall tz215 behind the Adtran, but have tested it to make sure it's not doing the time-out.

Tags (1)
0 Kudos
2 Replies
Anonymous
Not applicable

Re: We have a 908e from Earthlink that we're having a problem with an inactive secure telnet session times out after 15 minutes normal telnet session do not. Is there a time out setting that would effect only secure telnet sessions?

Mr. Layman,

We would need to see a copy of the unit's configuration in order to know if any timeouts would apply on the ADTRAN unit.  Feel free to reply with a copy of the configuration, just make sure to remove any confidential information specific to your site such as passwords, IP addresses, and phone numbers.  Alternatively, you could call 888-423-8726 to open a support ticket with ADTRAN.

Thanks!

David

Anonymous
Not applicable

Re: We have a 908e from Earthlink that we're having a problem with an inactive secure telnet session times out after 15 minutes normal telnet session do not. Is there a time out setting that would effect only secure telnet sessions?

Mr. Layman,

I went ahead and marked this post as assumed answered, but please feel free to put in your configuration if you are still having issues.  Also, if you solved the problem, you may want to fill in those details here as well.

Thanks!

David