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rthompson
New Contributor III

n-command Traps every two and 8 minutes... Octet String 9H31TS1

Can someone help me isolate this trap please...  I keep seeing this trap report for the last 2 days.  We made our n-Command public Accessible and ever since then we see Traps every two and 8 minutes...  Octet String 9H31TS1

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2 Replies
Anonymous
Not applicable

Re: n-command Traps every two and 8 minutes... Octet String 9H31TS1

:

Thank you for asking this question in the support community.  These traps seem to indicate that MSP server has processed errors that have exceeded its threshold for a given time period. We would recommend contacting Tech Support to investigate further.  You can create a ticket in several ways:

- Over the phone by calling 888-423-8726

- Emailing support@adtran.com

- Opening a webticket on the ADTRAN website

Levi

Anonymous
Not applicable

Re: n-command Traps every two and 8 minutes... Octet String 9H31TS1

:

I went ahead and flagged this post as “Assumed Answered.”  If any of the responses on this thread assisted you, please mark them as either Correct or Helpful answers with the applicable buttons.  This will make them visible and help other members of the community find solutions more easily.  If you still need assistance, I would be more than happy to continue working with you on this - just let me know in a reply.

Levi