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Anonymous
Not applicable
‎05-18-2015 10:52 AM

Blind Transfer does not work after upgrade

I have upgraded my VVX 300 to version 5.3.0.  I no longer have the option to complete a blind transfer.  Anyone else see this or have a fix for it?

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Anonymous
Not applicable
‎05-26-2015 08:08 AM

Re: Blind Transfer does not work after upgrade

Steve, what type of PBX are you registering to? We haven't tested 5.3 with ADTRAN PBXs, and it's possible some functionality was changed or removed. We do have a workaround that allows you to add an EFK to Polycom phones specifically for blind transfers if that would suffice:

Adding a Blind Transfer Softkey to Polycom Phones

If not, please provide as much detailed information as possible about the specific sequence of button presses the end users are using to complete a blind transfer and what has changed after the upgrade. Thanks

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