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New Contributor III

Re: Codec issue: G711 outbound but G729 in bound

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Mark,

   I have had a couple of Store managers from WalMart call me about the issue as their corporate office sends it to the local stores to resolve but the local store managers have no control on the technical side have relayed the issue up stream in their chain. It appears this is not considered an issue to them. At this point there is nothing that can be done unless the corporate management at WallyWorld deems it an issue. Even if I set all my devices to G711 only the issue is still there except for the one store in our area.

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