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otiecoyote
New Contributor II

VPN with Adtran Technical Support

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Hi.

Has anyone tried to set up a VPN with Adtran Technical Support using one of the NetVanta products? I've got a 3100 with VPN capability, and Adtran Support has a need to VPN in to our lab network. I deal with the Carrier community more than the Enterprise folks, but I would think this would be pretty simple.

Any ideas or help would be greatful.

Jamie Montgomery

Comporium Communications

Rock HIll, SC

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otiecoyote
New Contributor II

Re: VPN with Adtran Technical Support

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Thanks. I was able to get in touch with someone in support and they helped set up a VPN on our 3130 so the TA5000 guys can test loads against our CS2k. It's not 100% yet, but it's working.

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vmaxdawg05
Contributor III
Contributor III

Re: VPN with Adtran Technical Support

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I've never needed Adtran Support to VPN to my network, but I have allowed them remote access to my router and my computer to assist with problem.  They are very good.

otiecoyote
New Contributor II

Re: VPN with Adtran Technical Support

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We're testing their TA5000 RPOTS loads against our CS2K, which they don't have in their lab. Adtran Support asked for a VPN so they could test against our switch, and a bookended Netvanta solution just sounds like the simplest way to accomplish this, rather than going through our IT department.

Anonymous
Not applicable

Re: VPN with Adtran Technical Support

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otiecoyote:

Do you have further questions on this post?  If so, please do not hesitate to reply.  I will be happy to help in any way I can.

Levi

otiecoyote
New Contributor II

Re: VPN with Adtran Technical Support

Jump to solution

Thanks. I was able to get in touch with someone in support and they helped set up a VPN on our 3130 so the TA5000 guys can test loads against our CS2k. It's not 100% yet, but it's working.

View solution in original post

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