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dnoyes
New Contributor III
‎06-25-2013 10:17 AM

Missed Calls

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I'm unable to get our Polycom 560 phones to display missed calls after upgrading the firmware to 4.0.  I downgraded back to 3.3.2 and the call lists work.   Anyone else having this problem?

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Anonymous
Not applicable
‎06-26-2013 03:55 PM

Re: Missed Calls

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dnoyes,

Unfortunately this is a known issue with Polycom firmware. We will test and approve a future version of Polycom firmware on the NetVanta 7100 to resolve this issue.  You can subscribe to the area to be alerted when new phone firmware is posted to our website.

Thanks,

Matt

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Anonymous
Not applicable
‎06-26-2013 03:55 PM

Re: Missed Calls

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dnoyes,

Unfortunately this is a known issue with Polycom firmware. We will test and approve a future version of Polycom firmware on the NetVanta 7100 to resolve this issue.  You can subscribe to the area to be alerted when new phone firmware is posted to our website.

Thanks,

Matt

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