Adtran
Help
The Adtran community holiday season is starting next week! The holiday period will span from December 21, 2024 to January 6, 2025. During this time, responses to feedback form submissions may be delayed. If you are encountering product issues, you can reach out to Adtran support at any time.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mcgsupport
New Contributor
‎11-17-2015 02:15 PM

Require TAC 9 not working

7100 is not requiring a 9 to access outside line. To recreate I factory defaulted 7100 and used the wizard to complete simple setup with single sip trunk. Then added a single vvx400 with formatted file system. The system setup/dial plan is set for 7d dialing and TAC 9 but calls initiated from the vvx400 with nxx-xxxx go through. What steps can I take to troubleshoot why calls are being allowed?

Labels (2)
0 Kudos
Reply
1 Reply
Anonymous
Not applicable
‎11-30-2015 03:53 PM

Re: Require TAC 9 not working

MCG Support, is this issue only happening with the setup wizard, or does it happen on a manual setup? What version of code is the 7100 running?

I assume that you're having to keep the phone on hook while dialing in order to get it to send the string, correct? If so, please reply with the trunk group configuration.

Thanks

Jay

0 Kudos
Accept as Solution Reply