System putting a 1 in front of local numbers, Netvanta 7100.

[piverson96]

We are using the NXX-NXX-XXXX dial plan for local numbers but it is still putting a 1 in front of the number.  How do I get that off?

[Anonymous]

Can you give us some more information.

1. What is your PSTN connection.

2. Are you using a Trunk Access Code (TAC) like dial 9 before getting outside line?

3. Can you attach for your configuration for us to look at. Please change all passwords/IPs before attaching.

-Mark

[Anonymous]

I had this problem and it was the ISDN Num Templates with a PRI trunk.

[Anonymous]

Can you send your config like asked along with a debug capture with the following commands:

Debug sip stack mes

Debug sip cldu

Debug voice ver

Debug isdn l2-formatted

-Mark

[piverson96]

Mark, we have a PRI and it is a 9 to dial out.  Any help would be appreciated.

[Anonymous]

Piverson,

Based on your attached configuration, Your PSTN connection is SIP not PRI.

Can you please run the following debug and paste it in a text file and then attach it.

Here is the debug:

Debug sip stack mes

Debug sip cldu

Debug voice ver

Thanks,

Mark

[piverson96 · Accepted solution]

Appreciate the response, it ended up being a phone company issue. 

[Anonymous]

Thanks for the update on this!

-Mark