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Voice to email message error (Netvanta 7100)

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Hello Guys

I have configured a netvanta 7100 voicemail to email  (Firmware version is :R10.10.0).

The system sends  email without any problem but the user receives this following error message  :

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subjet :Incorrect number of args passed to phrase 'emailNotificationSubject'‏

Incorrect number of args passed to phrase 'emailNotificationBody'

You have 6 new messages.

the file joined in the email is not a voice message but : ATT00001.bin

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Just to inform you that i have configured in Lab a netvanta 7100 with the same firmware version and the message sent is correct.

Any ideas ?.

Thanks.

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Anonymous
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Re: Voice to email message error (Netvanta 7100)

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I just wanted to update this post with the result from the support ticket you opened so others can benefit from the information.  This was a result of some system files used for different languages needing to be updated.  The updated files and instructions can be found here:

http://www.adtran.com/web/appmanager/portal/Adtran?_nfpb=true&_pageLabel=waverunner_page_support_sof...

Thanks,

Matt

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Anonymous
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Re: Voice to email message error (Netvanta 7100)

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I just wanted to update this post with the result from the support ticket you opened so others can benefit from the information.  This was a result of some system files used for different languages needing to be updated.  The updated files and instructions can be found here:

http://www.adtran.com/web/appmanager/portal/Adtran?_nfpb=true&_pageLabel=waverunner_page_support_sof...

Thanks,

Matt

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New Contributor

Re: Voice to email message error (Netvanta 7100)

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Hello Matt

Yes , everything is working fine ! thank you for your follow up and response .

Best regards.

Mounir

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Anonymous
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Re: Voice to email message error (Netvanta 7100)

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Thanks for the update.