The Adtran community holiday season is starting next week! The holiday period will span from December 21, 2024 to January 6, 2025. During this time, responses to feedback form submissions may be delayed. If you are encountering product issues, you can reach out to Adtran support at any time.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
mounir
New Contributor

Voice to email message error (Netvanta 7100)

Jump to solution


Hello Guys

I have configured a netvanta 7100 voicemail to email  (Firmware version is :R10.10.0).

The system sends  email without any problem but the user receives this following error message  :

-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

subjet :Incorrect number of args passed to phrase 'emailNotificationSubject'‏

Incorrect number of args passed to phrase 'emailNotificationBody'

You have 6 new messages.

the file joined in the email is not a voice message but : ATT00001.bin

----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Just to inform you that i have configured in Lab a netvanta 7100 with the same firmware version and the message sent is correct.

Any ideas ?.

Thanks.

Labels (1)
0 Kudos
1 Solution

Accepted Solutions
Anonymous
Not applicable

Re: Voice to email message error (Netvanta 7100)

Jump to solution

I just wanted to update this post with the result from the support ticket you opened so others can benefit from the information.  This was a result of some system files used for different languages needing to be updated.  The updated files and instructions can be found here:

http://www.adtran.com/web/appmanager/portal/Adtran?_nfpb=true&_pageLabel=waverunner_page_support_sof...

Thanks,

Matt

View solution in original post

0 Kudos
3 Replies
Anonymous
Not applicable

Re: Voice to email message error (Netvanta 7100)

Jump to solution

I just wanted to update this post with the result from the support ticket you opened so others can benefit from the information.  This was a result of some system files used for different languages needing to be updated.  The updated files and instructions can be found here:

http://www.adtran.com/web/appmanager/portal/Adtran?_nfpb=true&_pageLabel=waverunner_page_support_sof...

Thanks,

Matt

0 Kudos
mounir
New Contributor

Re: Voice to email message error (Netvanta 7100)

Jump to solution

Hello Matt

Yes , everything is working fine ! thank you for your follow up and response .

Best regards.

Mounir

Anonymous
Not applicable

Re: Voice to email message error (Netvanta 7100)

Jump to solution

Thanks for the update.