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3l3mn8r
Contributor
Contributor

adrtran-sip.cfg error vvx 400 R10.5.2

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Netvanta factory default, erase dyn-config, upgraded boot code to a206B1, upgraded to firmware R10.5.2, plugged in VVX 400 and received the following message on the phone.  "adtran-sip.cfg has pre- 3.3.0 parameters".  Not sure how to resolve this. I did notice that the phone does show the default 2000 and has dialtone as expected but not sure about the error.  So I decided to create a user and try to assign phone but then received the following error when applying the new user "dbset could not find column VoipCodecGroup".  Anyone have any ideas or have seen these before?  Also, not sure why I don't see VVX400 under globals>boot settings>default firmware, just about all the others.

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markfreeman
Valued Contributor II
Valued Contributor II

Re: adrtran-sip.cfg error vvx 400 R10.5.2

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ADTRAN VVX 400 support was added in R10.6. You will need to upgrade your firmware to at least R10.6. You can download firmware here.

From R10.6 Release Notes:

.Added software configuration for a new line of ADTRAN/Polycom co-branded IP phones.

You can download the 4.1.4 VVX 400 phone firmware here.

Let me know if you have any other questions.

-Mark

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markfreeman
Valued Contributor II
Valued Contributor II

Re: adrtran-sip.cfg error vvx 400 R10.5.2

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ADTRAN VVX 400 support was added in R10.6. You will need to upgrade your firmware to at least R10.6. You can download firmware here.

From R10.6 Release Notes:

.Added software configuration for a new line of ADTRAN/Polycom co-branded IP phones.

You can download the 4.1.4 VVX 400 phone firmware here.

Let me know if you have any other questions.

-Mark

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3l3mn8r
Contributor
Contributor

Re: adrtran-sip.cfg error vvx 400 R10.5.2

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Well that makes perfect sense. I thought R10.3.2 started vvx phones. Thanks Mark!

Sent from my iPhone

markfreeman
Valued Contributor II
Valued Contributor II

Re: adrtran-sip.cfg error vvx 400 R10.5.2

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The VVX models came out at different times. When you get to a computer and if you don't mind, can you mark this as answered so others can benefit from this.

Thanks and have a great weekend!

-Mark