Call id

[asantana]

I have a TA 916e, andn i can not get incoming call id be shown, instead of it show line 6161. Help needed

[Anonymous]

Asantana,

Thanks for posting!  Are you referring to the SIP Call ID or the caller ID (ANI) for the call?  If the SIP packet is addressed to the Adtran Total Access unit, or if it goes through the SIP proxy on our unit, you should be able to verify the SIP Call ID and caller ID using the "debug sip stack message" command.  Below is an example.

22:12:37 SIP.STACK MSG     Tx: UDP src=x.x.x.x:5060 dst=x.x.x.x:5060

22:12:37 SIP.STACK MSG         INVITE sip:<number>@<domain>:5346 SIP/2.0

22:12:37 SIP.STACK MSG         From: <sip:5551000@<domain>:5060;transport=UDP>;tag=23c0350-41dbfc61

22:12:37 SIP.STACK MSG         To: <sip:<number>@<domain>:5060>

22:12:37 SIP.STACK MSG         Call-ID: 23edeb0-41dbfc61@<ip address>

22:12:37 SIP.STACK MSG         CSeq: 1 INVITE

Some information has been omitted, but you can see the caller ID of 5551000 and SIP Call ID in the example above.  By default, the Adtran unit will use the caller ID it receives from the inbound trunk, or the number of the voice user, for the From: header (caller ID).  Feel free to reply on this thread with your output of "debug sip stack message".  Just make sure to remove any IP addresses or phone numbers that we should not make public.

Thanks!

David

[asantana]

INVITE sip:7872345678@ipaddress:5060 SIP/2.0

01:29:28 SIP.STACK MSG         CSeq: 1 INVITE

01:29:28 SIP.STACK MSG         Via: SIP/2.0/UDP ipaddressserver:5060;branch=z9hG4bK24155089793708142276234

01:29:28 SIP.STACK MSG         User-Agent: test

01:29:28 SIP.STACK MSG         From: "user" <sip:7873490000@ipaddresserver>;tag=152450142276234

01:29:28 SIP.STACK MSG         Call-ID: 39587af68a@ipaddressserver

01:29:28 SIP.STACK MSG         To: <sip:7872345678@ipaddress:5060>

call id get to adtran,

i will paste

debug isdn verbose

01:39:13 ISDN.L2_FMT PRI  1           Calling Name: information following

01:39:13 ISDN.L2_FMT PRI  1          IE - 6C CALLING PARTY #     Len=12

01:39:13 ISDN.L2_FMT PRI  1               30 Numb. Type:NETWORK

01:39:13 ISDN.L2_FMT PRI  1                  Numb. Plan:UNKNOWN

01:39:13 ISDN.L2_FMT PRI  1               80 Presentation:ALLOWED

01:39:13 ISDN.L2_FMT PRI  1                  Ph.# 7873490000

01:39:13 ISDN.L2_FMT PRI  1          IE - 70 CALLED PARTY #      Len=11

01:39:13 ISDN.L2_FMT PRI  1               80 Numb. Type:UNKNOWN

01:39:13 ISDN.L2_FMT PRI  1                  Numb. Plan:UNKNOWN

01:39:13 ISDN.L2_FMT PRI  1                  Ph.# 7872345678,

but i can get call id on nortel telephone system..

[Anonymous]

Asantana,

The Adtran unit does appear to be sending the caller ID number, but I'm concerned that the "number type" may be throwing off the other device.  Have you changed your ISDN number templates?  Please send us any configuration regarding the ISDN number template and dial plan.

Thanks!

David

[Anonymous]

Asantana,

I just wanted to check back in with you to see if I could help further.  Were you able to resolve the issue?  Please let me know if I can provide further assistance.

Thanks!

David

[Anonymous]

Asantana,

I went ahead and flagged this post as "Assumed Answered".  If any of the responses on this thread assisted you, please mark them as Correct or Helpful as the case may be with the applicable buttons.  This will make them visible and help other members of the community find solutions more easily.  If you still need assistance, I would be more than happy to continue working with you on this - just let me know in a reply.

Thanks!

David