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Anonymous
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TA908e PRI to SIP can't dial out (New install)

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I am trying to install an Adtran TA 908e for the first time to provide PRI service into a Mitel 5000 PBX from Broadsoft SIP trunking service, we have inbound service working fine but calling out from the Mitel always fails and ISDN D-Channel diagnostics show the call is being rejected by the Adtran as "Unallocated or Unassigned number" no matter what number is dialed. I feel like I am really close on the configuration but am missing something. I have verified Outbound Call Templates are configured and active.

This is a test bench system in our office, and we are the Broadsoft provider, just never done any trunking before. I think the SIP side (both Adtran and Broadsoft) are correct, just seems to be something missing. Can someone point me in the right direction?

EDIT: added clean config

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Anonymous
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Re: TA908e PRI to SIP can't dial out (New install)

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Thanks... I actually just got off the phone with tech support and got this working... the voice dial-plan entries seemed irrelevant, the main issue was there was no SIP trunk group, once that was added and I set the outbound caller ID in the Mitel, everything started working.

BTW, the call type changes to "unknown" in the Mitel were not necessary, it works either way.

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Anonymous
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Re: TA908e PRI to SIP can't dial out (New install)

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Please post your config.

Also make sure the numbering plan in the Mitel is set to unknown.

Anonymous
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Re: TA908e PRI to SIP can't dial out (New install)

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Thanks... I attached my current config and will try that setting change in the Mitel.

Anonymous
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Re: TA908e PRI to SIP can't dial out (New install)

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Try the following:

Remove all the voice dial-plan s

Change voice grouped-trunk "PRI TRUNK GROUP" to

voice grouped-trunk "PRI TRUNK GROUP"

  trunk T02

  accept $ cost 0

Add this:

voice grouped-trunk "SIP TRUNK GROUP"

  trunk T01

  accept $ cost 0

Anonymous
Not applicable

Re: TA908e PRI to SIP can't dial out (New install)

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Thanks... I actually just got off the phone with tech support and got this working... the voice dial-plan entries seemed irrelevant, the main issue was there was no SIP trunk group, once that was added and I set the outbound caller ID in the Mitel, everything started working.

BTW, the call type changes to "unknown" in the Mitel were not necessary, it works either way.

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Anonymous
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Re: TA908e PRI to SIP can't dial out (New install)

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Can you post the new config with the fix? I am having a similar issue and beating my head against the wall