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Anonymous · ‎07-09-2012

Getting a 0x20 error message when trying to boot a NEW Polycom 650 phone to the 7100.

Anonymous · ‎07-09-2012

Hello merbac,

It sounds like you have the wrong firmware loaded in the phone.

You can find the firmware files here:

Make sure to read the release notes to make sure the Polycom firmware is compatible with 7100's firmware.

Anonymous · ‎07-09-2012

Hello merbac,

It sounds like you have the wrong firmware loaded in the phone.

You can find the firmware files here:

Make sure to read the release notes to make sure the Polycom firmware is compatible with 7100's firmware.

Anonymous · ‎07-09-2012

I actually did, but it looks like one or some of the files didn't transfer when using the FTP this morning. I resent the files over, phones came up.

THANK YOU FOR THE QUICK RESPONSE!:)

0x20 error message