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I have a 7100 SMB running 10.6. When I plug in a new Polycom VVX 500 the system recognizes it gives the phone the firmware and a new extension. (2000). Oddly I do not see a user account or phone config. I have manually added both and resync'ed the phones and I cannot get the line to register. I was about to start over and factory default the box but perhaps that is doing to much and there is an easier fix.
Jim
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Spoke with Ryan from Adtran Support. The solution was to regenerate a new password in the NV7100 for each phone then reboot each phone.
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Spoke with Ryan from Adtran Support. The solution was to regenerate a new password in the NV7100 for each phone then reboot each phone.

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Re: Phones not registering
Hi, I have the same problem and I've tried to regenerate a new password already and reboot the phones, yet no luck. Any thing else I can try?

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Re: Phones not registering
touristsis - I just replied to you on your other thread linked below, so we can continue to troubleshoot there:
Polycom Phone IP 335 does not register
Thanks,
Matt