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New Contributor II

NV3140 unknow in n_command 7.1.7-12038

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Hi to all,

We've got a new NV3140 that are showing up as Unknow devices type. Is there an update or a config to correct this?

Thank you.

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Anonymous
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Re: NV3140 unknow in n_command 7.1.7-12038

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Joel,

You should be able to upgrade to the 8.1.1 release of MSP to resolve this. In addition, you may find the following information helpful: n-Command MSP Device Definitions and Devices that show up as "Unknown" .

Please do not hesitate to let us know if you have any further questions.

Thanks,

Noor

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Anonymous
Not applicable

Re: NV3140 unknow in n_command 7.1.7-12038

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Joel,

You should be able to upgrade to the 8.1.1 release of MSP to resolve this. In addition, you may find the following information helpful: n-Command MSP Device Definitions and Devices that show up as "Unknown" .

Please do not hesitate to let us know if you have any further questions.

Thanks,

Noor

View solution in original post

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New Contributor II

Re: NV3140 unknow in n_command 7.1.7-12038

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Hi Noor,

Many thanks... Update was done. Devices were deleted and did report back correctly!